Charities and non-profits face a unique challenge in coordinating activities, with so many stakeholders to keep engaged, informed and aligned – from employees, volunteers and trustees to donors, funders and end users, often across multiple locations, and all under the watchful eye of regulators.

Managing all these relationships effectively means having access to the right people and the right information when you need it.

Many charities and non-profits are using a variety of systems and platforms to manage their activities, which offers opportunities for improvement. Streamlining these processes can enhance efficiency, boost productivity, and make it easier to find key documents, contact details, and event information.

By adopting a more cohesive approach, organisations can improve communication, share best practices more effectively, and ensure everyone is aligned and working towards common goals.

Contact us now for a chat about how we can help you transform your operations.

We provide custom Stakeholder Relationship Management (SRM) systems for charities and non-profits that harness the power of digital transformation to help keep everyone in an organisation is engaged, informed and aligned.

Our work with growing charities, non-profits and CICs over the last 20 years informs our approach.

This includes projects with St John International, Age UK, Sport England, NHS, Citizens Advice, Lambeth Early Action Partnership (LEAP), Restorative Solutions, Roots & Shoots, Trussell Trust, the Ubele Initiative, Lakeland Arts, Neuro DropIn, Lancashire County Council, Aspire Project (South Dublin County Partnership), Hospice at Home West Cumbria, London Central & West, the National Children’s Bureau, and many others.

We are guided by the following principles…

  • Made for you – We ensure we understand the needs of your stakeholders, and the specific features you require
  • Personalised – Custom branding, colours and subdomain
  • Secure portal – Resources are accessible only to approved users with granular permissions
  • Compliant – Audit trail for administrators and tools to support Data Protection obligations
  • Accessible – Best practice to ensure all stakeholders can use the system
  • Responsive – To enable users to access using different devices
  • Onboarding – Training for easy adoption
  • Support – Outstanding account management
  • Improvement – Proactive suggestions for best practice and improvement

Our secure Stakeholder Relationship Management systems includes features to transform your organisation. 

  • Shared Resources – so your team has the latest approved assets, clearly signposted, and all in one place. Ideal for templates, policies, training manuals, protocols, meeting minutes, annual reports, presentations, photo and video libraries, brand toolkits, tone of voice guidelines, marketing campaign assets etc
  • Shared Calendars – so your team never miss key activities – ideal for upcoming events, conferencing links, organisation-wide milestones and deadlines
  • Shared Forum – so your team can exchange ideas, information and best practice
  • Shared Directory – so your team can find up-to-date contact information and notes about key people and organisations
  • Integrations – with systems already embedded within your organisation or that might be added later to ensure continuity and for future-proofing

Contact us now for a chat about your specific needs and how we can help you transform your operations.

Recent digital transformation projects

What Our Clients Say

"Hotfoot produced a brand design and website that exceeded our high expectations."
Dorothy Stubley, Dorothy's Teas
"Hotfoot are creative and engaging strategists. They are easy to work with, responsive and great listeners."
Tom Samson, Onunda
"Hotfoot works across our group to increase custom and loyalty. They are passionate and committed."
Phil Simpson, Lancaster Brewery
"Hotfoot really understood our objectives and delivered on every level. "
Ben Keen, The Adventure Element
"The team at Hotfoot really understand our ethos. They have been fun, professional and responsive throughout."
Usha Mistry, Windermere Jetty
"From the very beginning Hotfoot have been absolutely fantastic to work with."
Louise Cruickshanks, DCC plc
"We love our new website. Thank you Hotfoot for bringing our vision to life."
Lisa Braithwaite, Ullswater Steamers
"The engagement, interactions and quality of the work by Hotfoot has been second to none."
Peter Dutton, Age UK
"Hotfoot are a pleasure to work with. They respond quickly with innovative ideas and creative solutions."
Alastair Evans, Rolls-Royce
"I found my collaboration with the Hotfoot team to be exceptionally valuable."
Jeanna Vella, Cincinnati Shakespeare Company
"We selected Hotfoot because of their passion, commitment and creativity. We are hugely impressed with their work."
Gita Bhutani, NHS
"We are really happy with our brand and website and have had so many positive comments from our customers."
Claire Cornthwaite, Cornthwaite Group
"Hotfoot listened to our brief and delivered exceptional results that were positively received by all partners."
Katia Harston, 5G Factory of the Future
"We are absolutely thrilled. Hotfoot have supported us every step of the way. "
Chris Wellings, Lambeth Early Action Partnership
"Hotfoot ensures our website constantly evolves which helps drive sales and customer satisfaction."
Hannah Riding, Silver Tree Jewellery
"Hotfoot always go above and beyond with our team and partners around the world."
Simon Mabon, SEPAD

We'd love to work with you

Get in touch & let’s chat through your project

    Badges of honour

    • The Drum Recommended
    • Pride Awards
    • The Bibas Winner
    • Prolific North Creative Awards
    • Boost Business Lancashire
    • Prolific North Marketing Awards
    • Awwwards Nominee 2016
    • Digital Lancashire Founding Member
    • Northern Digital Awards Winner 2023
    • Red Rose Winner